Covid-19 Special



Dear clients,

We thank you for your interest in our establishment and the trust you have placed in our team. Given the exceptional circumstances we are going through, we would like to share the following information with you:

Your safety and that of our team is our priority
  • First of all, know that to this day our establishment has not reported any proven case of contamination, whether it concerns our customers or our team,
  • The principle of operation of our bubbles guarantees a permanent renewal of the air in the bubble chamber with the outside air of the surrounding forest. The other rooms (living rooms and bathrooms) are kept ventilated for at least three to four hours per day
  • Our cleaning procedures are backed up by disinfection procedures according to the following commitments:
    • We proceed to a methodical washing of our hands before and after each cleaning by using a first wash with soap and water for 20 seconds then, by applying a dose of disinfectant based on hydroalcoholic gel,
    • We clean all surfaces in the room using traditional detergents to remove dirt, grease, dust and germs. Once the surfaces are clean, we apply a disinfectant using a spray. The set is wiped down with paper towels or disposable wipes (and / or) we use new rags for each room cleaning after a guest leaves. These rags are washed intensively at very high temperature after each room cleaning.
    • By means of disinfectants, we pay particular attention to frequently touched surfaces such as switches, door handles, remote controls and faucet handles (see, at the bottom of this page *, all other items regularly disinfected in our establishment ),
    • All household linen (sheets, mattress covers, hand and bath towels, kitchen towels, table towels) are washed at the highest recommended temperature. All these textiles are handled with disposable gloves during each operation,
    • Our laundry baskets are cleaned and disinfected after each operation,
    • Our vacuum cleaners are emptied regularly and they are systematically cleaned with a disinfectant; as well as our dishwashers and washing machines,
    • Also note that we pay special attention to sofas, rugs, curtains and other soft and porous surfaces,
    • During each cleaning operation, we use disposable gloves which are discarded after each session before washing our hands again,
    • Finally, the expiration dates of all our cleaning supplies are checked with each delivery.

Our Cancellation Policy
For a reservation that you made directly with us before July 10, 2020:

In accordance with the provisions made by the ordinance of March 29, 2020 , all stays reserved and having already been the subject of payments from you and which you wish to cancel will not be reimbursed before a period of 18 months from March 29, 2020 , ie by July 31, 2021 at the latest. However, you will be allowed to postpone your stay within this same period of 18 months.
The sums that you have already paid (whether it is the deposit or the total balance) can be used in the form of a credit note for a new identical or equivalent service within the next 18 months. The price of your new reservation must not exceed that of the old one, or you can benefit from a higher category service than the initial service by paying the difference in price which will remain at your expense. Note, finally, that this credit note is breakable, that is to say that it can be used in several times for several services.

For any reservation later than this date, we will apply our general conditions of sale.

In case of specific questions, do not hesitate to contact us directly and we will be happy to answer them:
  • by phone: Monday to Friday from 8:30 a.m. to 4:00 p.m. at 06 92 616 617

(*) Points of attention during our cleaning and disinfection procedures

All parts:
  • Door handles
  • Switches
  • Remote controls
  • Tables
  • Fan and lamp chains
  • Window sills and handles
  • Thermostats
  • Keys
  • Hair dryer
  • Bodyguard
  • Ironing boards and irons
  • Garbage and recycling bins

Food :
  • Washbasins
  • Furniture handles
  • Appliances: oven, toaster, pressure cooker, coffee maker, etc.
  • Condiments: cruet, vinegar, salt, pepper, spices and commonly used containers, etc.
  • Kitchen utensils that are not dishwasher safe: ceramic bowls, plastic children's utensils, etc.
  • Rigid back chairs

Bathroom :
  • Washbasins
  • Bathroom
  • Faucet handles
  • Showers and bathtubs
  • Shower curtains and doors
  • Shampoo, conditioner, shower gel and soap dispensers

Bedroom :
  • Hangers and luggage racks
  • Night tables
  • Washbasins
  • Taps
Cleaning devices:
  • Dishwasher
  • Vacuum cleaner
  • Washer / dryer

Children's items:
  • Transportable cradles and playpens

Other equipment:
  • Books